Free delivery is available on all orders over £50.00. There is a standard delivery charge for orders under £50.00 which is £3.99. These orders will be sent by Royal Mail with the standard first class post service. A total charge of £7.50 will apply for Royal Mail special delivery for urgent orders requiring next day delivery. Orders will be dispatched within 48 hours of receipt (Monday-Friday) subject to stock availability. In busy periods, orders can take up to 3 days to process. Further delivery information :
Goods may be returned for refund, exchange or credit note with 21 days of original purchase provided the original receipt is presented and goods are in the condition as purchased. Please note returns can take up to 7 working days to be processed from the date we have received them.
Unfortunately we cannot accept returns of earrings. This is for hygiene reasons and doesn’t affect your statutory rights.
All returns must be sent to the following address with appropriate post insurance cover where applicable to :
Returns, Wilcox and Carter, 32A Wide Bargate, Boston, Lincs PE21 6RX.